The game lags on my device! Why?

If the game is lagging on your device, it might be because it is lacking the necessary resources to run the game. In order to free up resour...

Unable to load Saved Game or Past Progress

Some users may experience unsaved progress including currency and XP. Please try the following:Close the Application and Restart. Check if a...

How to Save my Progress?

You can save you progress by creating an account on Play Nine. Use either Google, Apple, Facebook, or an email address to create your log in...

Password Recovery

Follow below to recover your password on your own.Type in your email addressTap "forgot password"Enter the necessary information into the re...

How do I check for game updates?

Game app performance may become slow and unreliable if the app is not up to date. Updates go out to fix known issues and add new functions t...

My Game keeps Freezing/Crashing

There are several things that will influence the game's performance. To ensure the app runs smoothly please:Update the game to latest versio...

How do I get rid of ads?

 In order to make a super fun app, we minimize the ads wherever possible while still allowing us to continue creating an amazing app. B...